Refund & Cancellation Policy

Last Updated: March 2026

OM AAA Trust is a charitable organization dedicated to supporting social welfare and community initiatives. Donations made to the trust are voluntary and are used to support our charitable activities and programs.

1. Donation Policy

All donations made through our website or other official channels are considered voluntary contributions to support the mission and activities of OM AAA Trust.

2. Refund Policy

Donations made to OM AAA Trust are generally non-refundable. However, if a donor believes that an error has occurred during the transaction, they may contact us within a reasonable time to request a review of the donation.

Refund requests may be considered in the following situations:

• Duplicate donation transactions
• Incorrect donation amount due to technical error
• Unauthorized transaction made using a donor's payment method

If the request is approved, the refund will be processed through the original payment method used for the donation.

3. Cancellation Policy

Once a donation has been successfully processed, it cannot normally be cancelled. If a donation was made in error, donors may contact us to review the request.

4. Processing Time

Approved refunds may take several business days to process depending on the payment provider, bank policies, or payment gateway used.

5. Contact for Refund Requests

If you need to request a refund or report a transaction issue, please contact us with the following details:

• Name of donor
• Date of donation
• Transaction reference or receipt
• Reason for the request

Our team will review the request and respond as soon as possible.

6. Policy Updates

OM AAA Trust reserves the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted on this page.